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FAQS

What do I get in the Yahoo! Hosting plan?

Yahoo! Hosting plan includes all the below-

  1. Unlimited hosting - so you choose a domain of your choice (e.g. www.yourcompany.com) and create an unlimited, rich, engaging presence on the internet where people can find you.
  2. Free Business Mail - to ensure that you have a large number of personalized business IDs representing your company (e.g. CEO@yourcompany.com, customer_support@yourcompany.com).
  3. Unlimited data transfer - to help grow your business without any constraints.
  4. A simple, easy-to-use website building solution to get you online with a look and feel of your choice.
  5. Unlimited Databases - to ensure that you focus on creating all that you need for your business.
  6. Professionally designed templates - to ensure that your site looks g reat and is user-friendly. In short, we give you unlimited opportunities to publish your website and get a huge audience.

What do I gain with multi-year subscriptions?

The benefits are many - you get to enjoy a price lock-in, thereby insuring yourself against price increases. You also get a discount for opting for longer terms. Besides, you avoid the hassles of yearly renewals when you subscribe to this scheme.

How do I get started?

Just purchase one of the multi-year plans we offer. You can create a new Yahoo! id (highly recommended as it allows you to separate your ID for the site from your personal, pre-existing id) or use your current Yahoo! id.

I already have a website address (domain) what now?

In case you already have a website address (domain) that you would like to continue with, please note the following:

  • You will need to associate your existing domain name with the hosting plan you purchase from Yahoo!. For this, check with the domain registrar to make required changes.
  • You also need to renew your domain with your registrar else the domain will get cancelled. In case of cancellation of the domain, you will continue to have access to Yahoo! Web Hosting services for the period of purchase. However, you cannot associate any new domain with this account.
    • If you have further questions regarding this, please contact our customer service at 1-800-266-0010.

Do I need a new Yahoo! ID to buy and manage Web Hosting?

It is recommended that instead of using your personal ID, you create a new Yahoo! ID to manage your website. This would be useful in case you need to share your login details with multiple users. It would also allow you to separate site related email from your personal email.

However, if you intend to use the website all by yourself, you could use your personal email.

What are the payment options?

You can pay using credit card, debit card or Net Banking.

How can I renew my subscription?

If you have used a credit card to place your order, as long as the card is valid renewals happen automatically and you continue to enjoy uninterrupted service.

If you placed your order using a debit card or net-banking, we will notify you close to your due date. Upon receiving this notification, you should go to billing.yahoo.com and make a payment for continued subscription.

If you purchased a subscription through a reseller, then we recommend that you make a renewal payment directly on billing.yahoo.com. You could either use a credit card, debit card or Net Banking options.

It is highly recommended that a valid credit card is attached to your profile on billing.yahoo.com as this is the easiest way for us to ensure timely collection and continuation of your service.

What is the My Account page?

The My Account page contains your order history, payment details and due date for renewals. This is also the page where you will see options and promotions most relevant to you. We recommend that you become familiar with this page.

Can I cancel the subscription?

Yes, you can cancel your subscription any time you want. We will renew your website address (domain) in one year increments, until your subscription expires. If you cancel your subscription during the year, then the domain will still remain yours for the remaining period and you can continue to renew it directly with the registrar. (Note - currently no refunds are provided in case of cancellation).

Please read our Terms and Conditions before proceeding with cancellation.

How do I contact Yahoo! after subscribing?

You can call the toll-free number 1-800-266-0010, Mon-Sat between 08:30 am - 08:30 pm IST, or write an email to in-cs-ysb@cc.yahoo-inc.com and get all your queries answered.

TELL US WHAT YOU NEED

Here is your chance to tell us which features you want Yahoo! Small Business India to offer next.

Just check the options you want in our plans and click submit.

  Notify me when features get included

CUSTOMER FEEDBACK

“I initially selected Yahoo! India Small Business product only because of the brand name, but later on realized that the product is very useful and user friendly. The tools and templates which have been provided by Yahoo! India Small Business are very friendly to use. I’ve received lots of compliments from my clients for the web designing as it looks to have been designed by a web developer, but all credit goes to Yahoo! For providing such a user friendly product."
Raghu
Niche Vibes